Multi-Factor Authentication (MFA): Installing Authenticator App and Updating Methods

SCSU has enabled multi-factor authentication (MFA) for all university accounts. This enhanced security feature will only occur when you are not connected to an SCSU network (computer lab, employee computer, SSL wireless network, eduroam wireless network). This two-step verification model is an effective measure in protecting your account from malicious hackers. When prompted for MFA verification, you will have the option to trust your device which will suppress this requirement for sixty days on that device.

The following steps will walk you through how to update your authentication method for Multi-Factor Authentication by installing the Authenticator App to your device. These instructions are intended for those who currently have access to their account. If you do not have access to your account, either due to a password issue or due to not being able to bypass the current MFA prompt in place, contact the SCSU IT Help Desk.